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Letter "M" » Mark Vigoroso Quotes
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«The biggest selling point--the quickest ROI--is in technician productivity.»
Author: Mark Vigoroso
«Our research shows that 83% of leading companies indicate field service optimization is core to improving their competitive positions. True field service optimization requires service organizations to maintain the most cost-effective, productive, and profitable service chain at all times -- especially in the face of a myriad of constraints and interruptions.»
Author: Mark Vigoroso
«Tackling it end-to-end means incorporating people, process, data management, and warranty management. It allows [companies] to manage service as a business.»
Author: Mark Vigoroso
«Our goal is to elevate the dialogue around post-sales service and address issues that go beyond the tactical operations of workforce or inventory management. We are building a community of senior business and technology executives to help shape the role service organizations should play in the product value chain.»
Author: Mark Vigoroso
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