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Letter "K" » Karl Albrecht Quotes
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«Albrecht's Law - Intelligent people, when assembled into an organization, will tend toward collective stupidity.»
Author: Karl Albrecht
| Keywords:
assembled
«Change your language and you change your thoughts.»
«If you're not serving the customer, you'd better be serving someone who is.»
«Start out with an ideal and end up with a deal.»
Author: Karl Albrecht
| About:
Negotiation
«Customer needs have an unsettling way of not staying satisfied for very long.»
«If the frontline people do count, you couldn't prove it by examining the reward systems in most organizations.»
Author: Karl Albrecht
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