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Letter "G" » George Whalin Quotes
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«All these new gimmicks are very interesting but the jury's still out about their impact on the consumer or if they'll be cost-effective in the long run ... People don't shop at a store because of one thing but a combination of factors. Even if shoppers like the fancy technology, a rude employee can turn them away from the store.»
Author: George Whalin
«Retailers are putting a great spin on this, saying that the customer benefits in the end. However, the self-checkout is not driven by customer service but by the retailer's objective to reduce costs.»
Author: George Whalin
«Consumers have fewer distractions now. There's no threat of war any longer and the fourth quarter is traditionally a very strong sales period, ... But it's not going to be gangbusters.»
Author: George Whalin
«[E-tailing's on fire:] This is a banner year for online retail sales, ... The weather was an enormous factor for the big holiday sales numbers. The other factor is that consumers are much more comfortable using the Internet and they're appreciating the convenience of it.»
Author: George Whalin
«Security and privacy concerns, especially with RFID chip technology, are enormous,»
Author: George Whalin
«It's not a coincidence that we're hearing China come up so much lately, ... Many companies were simply waiting to observe Wal-Mart's mistakes first and then plan their entry.»
Author: George Whalin
«Lowe's and Home Depot may have got caught in the middle of this, ... Retailers are under tremendous pressure by Wall Street to keep growing.... Should that be at the cost of a community? I don't think so.»
Author: George Whalin
«He's not a retailer. He's never been a retailer, ... The guy who's running merchandizing and marketing is not a guy who's qualified to do that. This is baffling to me. It's mind-boggling.»
Author: George Whalin
«If they're going to reposition their place in the market, this is the way to do it, ... It's a very wise move.»
Author: George Whalin
«He's not a retailer. He's never been a retailer. The guy who's running merchandizing and marketing is not a guy who's qualified to do that. This is baffling to me. It's mind-boggling.»
Author: George Whalin
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