Introduction Before being laid off last September, because of lack of work, like most companies, I was a Collections Manager; however, I was able to obtain letters of recommendations from the vice-president and Chief Executive Officer. There are a lot of things that you have to learn on your own. Companies do not train the way they used to in my book; fortunately, my director was a friend of mine who asked me to take …showed first 75 words of 1638 total…

…showed last 75 words of 1638 total…constructively, be understanding of errors, correct mistakes and cross train in order to gather deputies. (This does not mean favorites) While trying to develop your own potentials, you should also be helping others to develop theirs. References Malone, Patrick- Seven Secrets of Successful Managers Heller, Robert- Achieving Excellence Certo, Samual C- Modern Management 9th Edition Citing Internet Sources http://www.dorothyleeds.com/workshops/smartq_managers.html. http://www.procompass-ms.com/pdfs/skills_for_new_m