Summary This report has sought to identify the things that motivate staff at DK1 Dental Laboratory, as well as the things management need to consider to improve motivation in the organisation. It illustrates what motivation is and why it matters to workers at DK1. It looks at the effects that poor motivation is having on performance and profitability and the effects of leadership style on motivation and performance. The report relies upon qualitative research through …showed first 75 words of 4089 total…

…showed last 75 words of 4089 total…In the Public Sector, Chartered Institute of Personnel and Development. A, Foster, G, Parston, J, Smith. (2002) Making a Difference-Motivating People to Improve Performance, Public Services Productivity Panel. http://www.hm-treasury.gov.uk/Documents/Public_Spending_and_Services/Public_Services_Productivity_Panel/pss_psp_enhance.cfm? [Accessed May 16 2003] F. W, Herzberg. (1974) 'Orthodox Job Enrichment' IN Defence Management Journal. Wiley, New York. C, Hull. (1951) Essentials of Behaviour. Yale University Press, Conn. Appendices Appendix 1: DK1 Employee Satisfaction Survey 2003